« My Guest Chair | Main | Teenage Bloggers »

June 03, 2005

Home Connection: 2/3...Make that 1/3

I managed to spend another exciting Friday evening trying to get my home<->work connection going.

We were moved to Exchange 12 dogfood (I thought we were on Exchange 12 dogfood already? Maybe it was Exchange dogfood, not Exchange 12 dogfood, but what else would we be dogfooding?). This came with a new OWA URL, and lo and behold that one works (you can send 'n' stuff). Actually the basic mode doesn't work (lot's of NIY popups, which I assume means Not Implemented Yet), so I can't use Firefox, but the premium mode works great from IE.

Then, I tried RPC-over-HTTP on my laptop from home, and amazingly enough that worked also. W0000t!!

I figured I was on a lucky streak so I would try to get RAS working. Why not? Why not indeed...first I reinstalled Connection Manager, the app which you use to connect. This was the suggestion from the error message I was receiving (an extremely unhelpful "Critical Error"). I had to hack up the VB setup script because it was trying to access some WMI something-or-other to determine which OS I was running, but I'm pretty sure I finagled that without breaking anything else. But connecting was still disconnecting after a couple seconds, so I called Microsoft helpdesk. An hour or so later, nothing was working and my problem was being "escalated". Unfortunately, as part of futzing around, the tech advised me to take my machine out of my Microsoft domain. Which of course I now can't get back into because RAS isn't working. So I can't logon to my domain account which has my email configured...therefore unless I want to configure the account info again under the Administrator account, my RPC-over-HTTP will be out of commission until I can go back to work on Monday and rejoin the domain.

Posted by AdamBa at June 3, 2005 10:17 PM

Trackback Pings

TrackBack URL for this entry:


What happend with the dogfood?

I am interested of the procedure you are using to internally report bugs and problems like these.

Posted by: Ivan at June 8, 2005 04:58 PM

The dogfood email itself is working fine, and so is Outlook Web Access and RPC-over-HTTP--so everything that E12 dogfood is directly involved in works. I am still working with helpdesk on the RAS issues.

If a beta is voluntary, like a new version of Office, then there might just be an alias for questions. For E12 dogfood, where we were all switched by fiat, they have better support. In this case the main helpdesk number has a special option for E12 dogfood questions.

- adam

Posted by: Adam Barr at June 9, 2005 08:47 AM